2-Year Extended Warranty
2-Year Extended Warranty
We know how important reliability is when it comes to your kid’s gear, and we’re just as serious about delivering peace of mind. That’s why we offer an optional 2-year extended warranty, giving you a total of 30 months of protection from the purchase date. Whether your little one is exploring the neighbourhood or playing at the park, we’ve got you covered!
What's Covered
What's Covered
Battery Performance Issues: Coverage for problems affecting battery life or functionality.
Touchscreen or Software Malfunctions: Protection against unresponsive screens or software errors.
Manufacturing Defects: Assurance against defects in materials or workmanship.
Functional Failures from Normal Wear and Tear: Coverage for breakdowns due to everyday use.
Waterproof Seal Failures: Protection against leaks or damage caused by seal failures under normal use conditions.
What's Not Covered
What's Not Covered
Intentional Damage or Mishandling: Coverage does not include damage caused by deliberate misuse, such as smashing or intentional abuse.
Cosmetic Wear and Tear: Scratches, dents, or normal aging of the product are not covered.
Unauthorized Repairs or Modifications: Damage resulting from repairs or alterations not performed by authorized technicians is excluded.
Exceeding Water Resistance Limits: Water damage caused by use beyond the smartwatch’s water resistance rating is not covered.
Loss or Theft: The warranty does not cover lost or stolen devices.
How To Make A Claim?
How To Make A Claim?
If you encounter any issues with your Strapped™ Kids Smartwatch during the warranty period, making a claim is easy! Simply reach out to us at support@strappedofficial.com with the following details:
- Your order number
- A brief description of the issue
Our team will respond promptly with the next steps to arrange a repair or replacement, ensuring your smartwatch is back to performing at its best in no time.
-
30 Day Guarantee
You Will Love Our Strapped Watches
-
Free Shipping
10,000+ Happy Customers
-
National Leader
Proudly Australian Owned
-
Customer Care
24/7 Customer Support